Managing Project Risks and Relationships: Stackeholders, Internal & External Customers
Every project involves risks, stakeholders, internal and external customers. Identifying and effectively managing these elements are an essential part of project success. The course examines the methods that are used to identify these elements and the approaches used for dealing with project risk variables, stakeholders, customer demands and customer relationships. Special attention will given to careful assessment of risks and a true understanding of stakeholder interests and customer needs.
The course will examine ways to mitigate identified risks, develop contingency plans and plan for the unexpected. Participants will identify and analyze scheduling risks, cost variations, performance deficiencies and project conflicts. In addition, they will develop mitigation and contingency plans to address the identified risks and avoid them whenever possible. . Knowledge of basic project management methods (e.g., task definitions, assignment of resources, critical path) is a prerequisite for this course.
Course Topics Include:
Identifying and analyzing potential project risks
Analyzing external and internal environmental factors
Effects of technological change and market uncertainty
