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Workshop · Copilot Series

Prompting & Grounding Microsoft Copilot

Give Copilot the context it needs, then build, save, and share prompts that produce reliable work across Microsoft 365.


General prompting skill transfers to Copilot, but it does not finish the job. Copilot's answers depend heavily on the content you ground it in, the files you attach, the sites and threads you reference, the scope you define, and the sources you exclude. In many cases, improving the reference material will strengthen the result more than repeatedly rewriting the prompt. This workshop focuses on that critical layer and helps participants recognize when a standard prompt is no longer the right solution.

We recommend this workshop for participants who already use Copilot regularly and are beginning to reach the limits of ad hoc prompting. The session briefly revisits the prompting method introduced in Microsoft Copilot Fundamentals, then extends it to Microsoft’s grounding, reference, and prompt-sharing capabilities.

A licensed Microsoft 365 Copilot account is recommended. Before attending, confirm with your administrator that saved prompts and prompt sharing are enabled in your organization’s Microsoft 365 environment.

This workshop builds on Microsoft Copilot Fundamentals and prepares participants for their First Copilot Agent.


Participants will learn to:

  • Attach files, meetings, people, and threads as deliberate references rather than relying on Copilot to find the right context
  • Narrow Copilot’s scope to a specific site, folder, or document set when tenant-wide search returns too much or too little
  • Determine when a task is best served by work grounding, web grounding, or explicitly referenced content
  • Create, name, save, and share reusable prompts, and organize approved prompts into a practical team library
  • Break complex requests into manageable steps that Copilot can complete without losing focus or drifting from the task
  • Choose the appropriate next step when prompting is no longer enough, including Pages, Researcher, Analyst, a custom agent, or Copilot Studio

Topic Outline

One Session In Four Parts

Three hours · hands-on throughout

Part 01Reference

Telling Copilot Where to Look

  • Understand the reference layer: files, meetings, people, threads, and sites
  • Attach content explicitly, including files Copilot may not otherwise be able to access
  • Narrow the search to a specific folder or site when tenant-wide results are too broad or unfocused
  • Diagnose what “I couldn’t find anything” usually means and correct the reference or scope
  • Repair a weak answer by changing the reference without rewriting the prompt
Part 02Source

Work, Web, and Referenced Content

  • Understand Copilot’s three source modes and the types of questions each one handles best
  • Use web grounding, then bring external findings back into your Microsoft 365 workflow
  • Recognize how sensitivity labels, permissions, and restricted content can produce incomplete or misleading answers
  • Complete one external research task and one internal work task, then compare where each approach succeeds and fails
Part 03Reuse

Prompts That Survive the Week

  • Build a personal prompt library by saving, naming, and organizing prompts for recurring tasks
  • Team reuse: sharing a prompt link and curating the good ones in SharePoint, Loop, or Teams
  • Use placeholders and clearly defined inputs to make prompts reusable across multiple tasks and users
  • Create and save reusable prompts, share them with your team, and organize approved prompts into a practical library
Part 04Scale

When Ordinary Prompting Runs Out

  • Stay in chat when the task is bounded, and move to Copilot Pages when the work needs to become a shared, evolving artifact
  • Use Microsoft 365 Copilot’s Researcher agent for in-depth, source-cited research and its Analyst agent for complex data analysis
  • Build a custom agent when a task is recurring, shared across a team, and grounded in stable knowledge
  • Move to Copilot Studio when the solution requires actions, triggers, integrations, governance, or broader deployment

Upcoming Sessions

01Live online

January 25, 2027

Schedule
9:00 AM – 12:00 PM PST
Tuition
US$295
Instructors
Josh Alpert
02Live online

February 18, 2027

Schedule
9:00 AM – 12:00 PM PST
Tuition
US$295
Instructors
Josh Alpert

Programs can be customized for your organization. Delivered on-site, in-person, live-online, or asynchronously as a course library.
Inquire About Custom Solutions

Going Further

This Course Counts Toward A Certification

Interested in going further? This course is one of the catalog courses that make up the AIPTD Copilot Foundations Certification. Complete the full path and pass the certificate exam to earn the credential.