AIPTDEst. 1995
Workshop · Copilot Series

Your First Copilot Agent

Build and share a working Copilot agent without writing code, grounded in trusted knowledge, guided by durable instructions, and tested against real questions.


A Copilot agent combines persistent instructions, carefully scoped knowledge, and, where appropriate, actions into a reusable tool that others can use consistently. Instead of entering the same prompt repeatedly, you can define how the agent should work, connect it to the documents it should use, and make it available to the people who need it.

In this workshop, participants will turn a recurring, narrowly defined task into a working no-code agent. They will define its purpose and boundaries, write durable instructions, ground it in a small set of trusted source documents, and test it against realistic questions.

We recommend this workshop for participants who already have prompts or workflows they use repeatedly and are ready to make that work available to others. No development experience is required

Participants will need permission to create and share an agent within their Microsoft 365 environment using the tools approved by their organization. Bring one recurring, narrowly scoped task and a small, stable set of source documents that support it.

This workshop builds directly on Prompting & Grounding Microsoft Copilot.


Participants will learn to:

  • Distinguish between a saved prompt, a Microsoft-built agent, a custom agent, and a workflow or automation platform
  • Choose the appropriate no-code authoring tool and recognize when a task requires Copilot Studio or custom development
  • Write durable instructions that guide the agent consistently across a wide range of questions
  • Limit an agent’s knowledge to the approved documents and sources that should inform its responses
  • Test the agent for accuracy, access control, conflicting sources, and outdated content
  • Share the agent with a small group, gather feedback, and maintain it as its instructions and source material change

Topic Outline

One Session In Four Parts

Three hours · hands-on throughout

Part 01Decide

What Deserves to Be an Agent

  • Identify the three signs of a strong agent use case: the task is repeated, useful to others, and grounded in stable source material
  • Distinguish between a saved prompt, a Microsoft-built agent, a custom agent, and a workflow or automation platform
  • Define a scope that is narrow enough to build and test, but useful enough to justify an agent
  • Choose one agent use case and write a clear, one-sentence description of its purpose
Part 02Choose

Picking an Authoring Route

  • Compare the available authoring options and understand what each one is designed to do
  • Use Agent Builder as the no-code authoring route for the agent you will build during the workshop
  • Understand when a SharePoint-based agent is appropriate for content held in a specific site or document library
  • Recognize when actions, workflows, integrations, governance, or broader deployment require Copilot Studio
  • Learn when custom code, APIs, or deeper technical control may require the Microsoft 365 Agents Toolkit
Part 03Build

Instructions, Boundaries, and Knowledge

  • Write standing instructions that define the agent’s role, boundaries, tone, and refusal behavior
  • Tell the agent how to respond when the answer is uncertain or not supported by its sources
  • Choose the right sites, folders, and files, and understand why a smaller, focused knowledge set often works better
  • Keep operational instructions separate from source documents so they remain clear, controlled, and maintainable
  • Build the agent and test what it knows, what it does not know, and how it handles the boundary between them
Part 04Release

Before Anyone Else Touches It

  • Build a realistic test set from the questions people are likely to ask
  • Test out-of-scope, ambiguous, incomplete, and deliberately difficult requests
  • Check how the agent handles conflicting versions, outdated documents, and restricted content
  • Verify the experience from another user’s perspective, including what their permissions allow the agent to access
  • Use the test results to refine the agent, share it with a small group, and gather feedback before wider release

Upcoming Sessions

01Live online

January 28, 2027

Schedule
9:00 AM – 12:00 PM PST
Tuition
US$295
Instructors
Josh Alpert
02Live online

February 5, 2027

Schedule
9:00 AM – 12:00 PM PST
Tuition
US$295
Instructors
Josh Alpert

Programs can be customized for your organization. Delivered on-site, in-person, live-online, or asynchronously as a course library.
Inquire About Custom Solutions

Going Further

This Course Counts Toward A Certification

Interested in going further? This course is one of the catalog courses that make up the AIPTD Copilot Foundations Certification. Complete the full path and pass the certificate exam to earn the credential.